Atlas Kasbah Terms and Conditions

Please make sure you read Atlas Kasbah terms and conditions before you book.

Booking

After booking your reservation, we will send you the confirmation. It implies that you accept the following terms & conditions. Our services are guaranteed only when we receive the down payment of 25% of the entire stay for a 3-day stay or more, 100% of the amount for a 2-day stay or less.

Modification

Any cancellation or modification made by the client will only be taken into consideration if it was sent by email before the dates specified in the schedule below.

Payment Terms

We accept cash and money wires in Euros and Moroccan dirhams and the payments with Visa card. The payment will be made upon arrival of the clients, this excludes any items consumed during your stay.

  • Check-in & Check-out times
  • Check-in time : 2 pm
  • Check-out time : noon

Early departures

In case of early departure, you are not entitled to any refund.

Cancellation

The client agrees to pay charges to Atlas Kasbah in the event of modification or cancellation of the services or if the client and/or their guests fail to take up the services at the time and on the day specified in the contract. Changes or cancellations must be received in writing.
The cancellation fees are calculated by the schedule below.

  • Cancellation 15 days prior to arrival: no fee
  • Cancellation between the 15th & the 8th day prior to arrival: the cancellation fees are 50% of the amount of the entire stay.
  • Cancellation between the 7th and 3rd day prior to arrival: the cancellation fees are 80% of the amount of the entire stay.
  • Cancellation of less than 3 days prior to arrival or no show: full payment of the reservation is due.
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